Practice Rebuilt: the tool was never the problem

Hello Reader, Most firms I work with can name something they tried in the last year or two that went nowhere. New software, a new way of running projects, a hire meant to change how something got done. When I ask what happened, the answer usually lands on the tool. Wrong software, wrong vendor, wrong month to start. It was never a problem with the tool. What stops it is more fundamental, and has more to do with culture and the firm's ability to adapt over time. Four questions get at it: How...